Privacy Policy

Rise Apps Privacy Policy

Last updated: 2024-12-20

At Rise Apps, operated by Saugokis, MB (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our Shopify app (“App”). By using the App, you agree to the practices described in this policy.

Data Controller

Saugokis, MB is the data controller responsible for the processing of personal data in connection with the App. Our company information is as follows:

  • Company Name: Saugokis, MB
  • Company Code: 306621682
  • Company Incorporation Address: Santariškių g. 119-19, LT-08465 Vilnius

Data We Collect

To provide you with the App’s services, we may collect the following personal data:

  • Name: To identify you and personalize communications.
  • Email Address: For account setup, notifications, and customer support.
  • Phone Number: For support and potential communication related to service updates.
  • Physical Address: To fulfill orders or verify billing information.

We collect this data directly from you when you:

  • Install or use the App.
  • Provide information through forms or other interactive features of the App.
  • Communicate with us for customer support.

How We Use Your Data

The personal data we collect is used for the following purposes:

  • Account Management: To create and manage your account on the App.
  • Service Delivery: To provide the services available through the App.
  • Customer Support: To respond to your inquiries and resolve issues.
  • Notifications: To send updates, important information, or promotional materials (if consented).
  • Compliance: To meet legal obligations or enforce our terms of service.

Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: To help us operate the App, such as hosting providers or payment processors.
  • Legal Requirements: When required by law or to protect our rights and the security of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, but in any way no longer than 5 years. Once data is no longer needed, we securely delete or anonymize it.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Restriction: Request restriction of data processing under certain circumstances.
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to the processing of your data for specific purposes.

To exercise your rights, contact us at: [email protected]

International Data Transfers

If we transfer your data to any third party within another legal jurisdiction, we will ensure adequate safeguards are in place to protect your data in accordance with applicable data protection laws in the jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App, and where required by law, we will notify you. Continued use of the App signifies your acceptance of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Company Name: Saugokis, MB
  • Email Address: [email protected]
  • Mailing Address: Santariškių g. 119-19, LT-08465 Vilnius